The product is not suitable, I would like to request a refund


You have a period of 30 calendar days to exercise your right of withdrawal starting from when you received your product, without having to give a reason.

To do this, please inform customer service so they can organise the product return.

Once the package has been returned to our warehouse, you will receive a refund on the payment method used to place the order.

NB : To exercise this right of withdrawal, the product must be returned in a condition in which it can be immediately resold. The product must therefore be returned in its new condition, with all the various instructions and accessories with which it was delivered and in its original packaging.

Atmosphera® reserves the right to refuse to refund a product if all these conditions are not met.


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