You can contact customer service:
- By email via the following steps:
1 - Click Contact (at the bottom of the home page) (1) then Send Request: (2)
2 - Choose the subject of your request from the drop-down menu (1-2) :
3 - Fill in all fields of the form and explain your request in detail in the description box.
4 - Add a file if necessary and click SEND :
> Customer service will reply to you within 48 business hours.
- By phone: 03 65 97 32 50 (Monday to Saturday from 9am to 5pm)