How do I contact customer service?

How do I contact customer service?

You can contact customer service:

  • By email via the following steps:

1 - Click Contact (at the bottom of the home page) (1) then Send Request: (2)


2 - Choose the subject of your request from the drop-down menu (1-2) :


3 - Fill in all fields of the form and explain your request in detail in the description box.


4 - Add a file if necessary and click SEND :fs.jpg

> Customer service will reply to you within 48 business hours.

  • By phone: 03 65 97 32 50 (Monday to Saturday from 9am to 5pm)
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