How do I exercise my right of withdrawal on a product delivered in store?
How do I exercise my right of withdrawal on a product delivered in store? You have a 15-day cooling-off period starting from the date you receive your order in store. If the product is not suitable, please contact the customer service team, indicating if the package is still available in store or if you have collected it, in order to organise its return. You will be automatically refunded to the payment method used when placing the order. It cannot be exchanged for another model.
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